Shipping & Returns

When do I receive my shipment?

Local shipping typically takes 3-5 business days for delivery and is facilitated by My Courier

Returns

Thank you for your purchase.  We trust you are pleased with your order. However, if you have received a defective or damaged product, please get in touch with us using the contact information provided below. We will be glad to assist you in arranging a refund or exchange for the affected product. OK We don’t offer refunds however we will exchange the product

Any questions? Contact us:

By email: info@ella.coffee
By phone number: 021 868 2210