Save Up To 20% And Get FREE Delivery By Subscribing!
Never run out of Ella – your most delicious travel-friendly Cappucino!
HOW DOES IT WORK?
1. Go to SHOP
2. Click through to a product
3. Choose the ‘subscribe’ option
4. Choose how often you want to pay and deliver and the discount you want (pro-tip: we recommend a monthly 24-pack so you get 20% off and FREE delivery).
5. Checkout!
6. You new account details will be sent to you via email where you can monitor and edit your subscription
7. That’s it! You’ll now be securely billed through Paystack automatically and get your Ella deliveries without lifting a finger!
N.B. You’re billing and delivery cycle starts the day you checkout. i.e. if you buy a monthly subscription today, you’ll be billed today and receive your package in the following days this time in the month.
P.S. Cancel anytime, no questions asked – no cancellation penalties!
P.S.S. If you have any question please feel free to reach out to us at info@ellaenergy.com – we’d be more than happy to help you.
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Why You'll Love Subscribing
1. Quick And Easy
Automatic deliveries make sure you’re always stocked up without lifting a finger.
2. BIG Savings
Grab up to 20% off with a monthly subscription.
3. More Choices
Save based on how often you order:
- Order every month and get 20% off your order
- Order every two months and get 15% off your order
- Order every three months and get 10% off your order
4. Benefits Just For You
Be first in line for special deals and new product launches.
5. More Peace Of Mind
Your favourite energy boost is always on hand.
6. Fast And Free Delivery
Enjoy free delivery on all orders over R350, including subscriptions. Get your package in 2-5 working days with full tracking.
(Psst…for the best value, go for our 24-pack monthly subscription and enjoy free delivery every month AND 20% off!)
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Ella Energy Subscriptions FAQs
Got questions? We have answers.
1. Convenience: Pay once and enjoy automatic billing and ordering, so you never have to worry about running out or the hassle of paying each time.
2. Savings: Save up to 20% on Ella Energy when you subscribe.
3. Exclusive Perks: Get exclusive deals as a subscriber.
4. Peace of mind: Start every day with a delicious energy boost to tackle each day at your best. Never worry about running out or your local shop running out of stock.
Choose Your Items: Select the products you want to subscribe to.
Choose Your Frequency:
- 1. Monthly: Get a 20% discount on each order.
- 2. Every 2 Months: Get a 15% discount on each order.
- 3. Every 3 Months: Get a 10% discount on each order.
Checkout: Your discount will be automatically applied at checkout.
No! Checkout as usual and your new account details will automatically be created and sent to you in your email inbox
Your billing and delivery cycle starts the day you checkout.
You will pay on the day you checkout and receive your first delivery within 2-5 working days.
Future deliveries will occur every 1, 2, or 3 months, depending on your chosen frequency.
There is a one-time shipping fee of R65 for all orders under R350 and is free for all orders over R350!
Delivery takes 2 - 5 working days and is through The Courier Guy. Delivery is fully tracked for your peace of mind!
Yes! You can cancel anytime by logging into your account and navigating to:
My Account > Subscriptions > View [Your Subscription] > Cancel Button
No Penalties: Cancel anytime with no questions asked.
Yes! To upgrade or downgrade your subscription, go to:
My Account > Subscriptions > Upgrade/Downgrade Button
For any issues or assistance, email us at shop@ellaenergy.com or Whatsapp us on +27 82 536 6001 - We’re happy to help!
Yes, you can pause your subscription anytime by logging into your account and navigating to:
My Account > Subscriptions > Pause Button
You can resume your subscription anytime by logging into your account and navigating to:
My Account > Subscriptions > Resume Button
To update your payment details, go to:
My Account > Payment Methods > Update Payment Information
We accept all major credit cards, debit cards through Paystack.
Yes, you can change your delivery address by logging into your account and navigating to:
My Account > Address Book > Edit Delivery Address
If your delivery is late or missing, please contact us at shop@ellaenergy.com or Whatsapp us on +27 82 536 6001, and we will resolve the issue as soon as possible.
Yes, you will receive an email notification the day your subscription renews with your current order details.
No, there are no hidden or additional fees. You only pay the subscription price and applicable shipping fee is any (taxes included).
Yes, you can gift a subscription to someone else. Just select the gift option at checkout and provide the recipient’s details.
You can access all your subscription details by logging into your account and navigating to:
My Account > Subscriptions
If a product is out of stock, we will notify you and either offer a replacement or delay the shipment until the product is available.
Yes, you can combine subscriptions for different products. Just add them to your cart and choose your preferred delivery frequency for each item at checkout.
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