Save Up To 20% And Get FREE Delivery On Every Order By Subscribing!
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Why Ella?
☕ Convenient High-Caffeine Coffee – Low sugar, no fridge, no hot water needed. Just shake and enjoy!
🎒 Small & Lightweight – Fits easily in your lunch bag, purse, or glove box. Perfect for life on the go.
❄️ Versatile Taste – Delicious hot, cold, or at room temperature. Your coffee, your way!
💼 Office, Gym or On-the-Road Ready – The ultimate energy boost wherever you are, whenever you need it.
HOW DOES IT WORK?
1. Visit Our Shop
Head over to our online shop to browse each flavour – Classic, Mocha, Vanilla & Variety.
2. Select Your Favorite Products
Click through to the products that catches your eye.
3. Choose the ‘Subscribe’ Option
Opt for the subscription option for hassle-free delivery.
4. Set Your Delivery Frequency
Decide how often you want your Ella delivered.
Pro tip: We recommend the monthly 24-pack for the best value—20% off and FREE delivery!
5. Complete Your Checkout
Follow the simple steps to finalise your order.
6. Manage Your Subscription with Ease
You’ll receive an email with your account details, allowing you to monitor and adjust your subscription whenever you like.
7. Enjoy Effortless Energy!
That’s it! You’ll be securely billed through Paystack (One of South Africa’s most trusted payment processors), and your Ella will arrive on your doorstep without you lifting a finger from then on.
N.B. Your billing and delivery cycle begins the day you check out. For example, if you subscribe today, you’ll be billed today and receive your package around this time each month.
P.S. You can cancel anytime—no questions asked and no cancellation fees!
P.S.S. If you have any questions, please feel free to reach out to us at info@ellaenergy.com. We’re always here to help!
Sip Risk-Free For 30-Days Guarantee
We believe everyone deserves coffee they truly love. That’s why we offer the Sip Risk-Free For 30-Days Guarantee. If Ella Coffee doesn’t make your days better, simply let us know within 30 days of your subscription, and we’ll refund your purchase—no hassles. We’re confident you’ll love it, but if not, we’ll make it right.
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Why You'll Love Subscribing
1. Quick and Easy
Enjoy automatic deliveries that keep you stocked up without lifting a finger.
2. BIG Savings
Save up to 20% off when you choose a monthly subscription!
3. More Choices
Tailor your savings based on how often you like to enjoy your Ella:
- Monthly: Get 20% off your order
- Every Two Months: Enjoy 15% off
- Every Three Months: Receive 10% off
4. Exclusive Benefits
Be the first to know about special deals and exciting new product launches just for our subscribers.
5. Peace of Mind
Your favorite energy boost is always at hand—no more last-minute store runs!
6. Fast and Free Delivery
Enjoy free delivery on all orders over R350, including subscriptions. Your package will arrive in 2-5 working days with full tracking for your convenience.
(Psst… For the best value, choose our 24-pack monthly subscription to enjoy free delivery every month AND 20% off!)
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Ella Energy Subscriptions FAQs
Got questions? We have answers.
1. Convenience: Pay once and enjoy automatic billing and ordering, so you never have to worry about running out or the hassle of paying each time.
2. Savings: Save up to 20% on Ella Energy when you subscribe.
3. Exclusive Perks: Get exclusive deals as a subscriber.
4. Peace of mind: Start every day with a delicious energy boost to tackle each day at your best. Never worry about running out or your local shop running out of stock.
Choose Your Items: Select the products you want to subscribe to.
Choose Your Frequency:
- 1. Monthly: Get a 20% discount on each order.
- 2. Every 2 Months: Get a 15% discount on each order.
- 3. Every 3 Months: Get a 10% discount on each order.
Checkout: Your discount will be automatically applied at checkout.
No! Checkout as usual and your new account details will automatically be created and sent to you in your email inbox
Your billing and delivery cycle starts the day you checkout.
You will pay on the day you checkout and receive your first delivery within 2-5 working days.
Future deliveries will occur every 1, 2, or 3 months, depending on your chosen frequency.
There is a one-time shipping fee of R65 for all orders under R350 and is free for all orders over R350!
Delivery takes 2 - 5 working days and is through The Courier Guy. Delivery is fully tracked for your peace of mind!
Yes! You can cancel anytime by logging into your account and navigating to:
My Account > Subscriptions > View [Your Subscription] > Cancel Button
No Penalties: Cancel anytime with no questions asked.
Yes! To upgrade or downgrade your subscription, go to:
My Account > Subscriptions > Upgrade/Downgrade Button
For any issues or assistance, email us at shop@ellaenergy.com or Whatsapp us on +27 82 536 6001 - We’re happy to help!
Yes, you can pause your subscription anytime by logging into your account and navigating to:
My Account > Subscriptions > Pause Button
You can resume your subscription anytime by logging into your account and navigating to:
My Account > Subscriptions > Resume Button
To update your payment details, go to:
My Account > Payment Methods > Update Payment Information
We accept all major credit cards, debit cards through Paystack.
Yes, you can change your delivery address by logging into your account and navigating to:
My Account > Address Book > Edit Delivery Address
If your delivery is late or missing, please contact us at shop@ellaenergy.com or Whatsapp us on +27 82 536 6001, and we will resolve the issue as soon as possible.
Yes, you will receive an email notification the day your subscription renews with your current order details.
No, there are no hidden or additional fees. You only pay the subscription price and applicable shipping fee is any (taxes included).
Yes, you can gift a subscription to someone else. Just select the gift option at checkout and provide the recipient’s details.
You can access all your subscription details by logging into your account and navigating to:
My Account > Subscriptions
If a product is out of stock, we will notify you and either offer a replacement or delay the shipment until the product is available.
Yes, you can combine subscriptions for different products. Just add them to your cart and choose your preferred delivery frequency for each item at checkout.
Sip Risk-Free For 30-Days Guarantee
We believe everyone deserves coffee they truly love. That’s why we offer the Sip Risk-Free For 30-Days Guarantee. If Ella Coffee doesn’t make your days better, simply let us know within 30 days of your subscription, and we’ll refund your purchase—no hassles. We’re confident you’ll love it, but if not, we’ll make it right.
Shop with confidence